Motor Vehicle Injuries (ICBC)

Available at:


ICBC patients no longer have to pay a user fee for all Physiotherapy treatments including Vestibular and Concussion.ICBC will cover Kinesiology, Massage Therapy, Chiropractic Treatments and Traditional Chinese Acupuncture visits with no user fees payable

Within the first 12 weeks from your accident date, ICBC will cover:

  • 25 Physiotherapy sessions
  • 12 Kinesiology sessions
  • 1 initial Massage Therapy session (45 minutes), 12 subsequent Massage Therapy sessions (30 minutes)
  • 12 Traditional Chinese Acupuncture sessions
  • 25 Chiropractic Treatments

Beyond the 12 weeks, we will work with you and ICBC to get the additional treatments approved if required. Our reception team will do its best to answer any questions you may have, but they may direct you to your ICBC adjuster for further information.

Motor Vehicle Injuries are sustained as a direct result of an impact that results in an acceleration, possible rotation/impact and deceleration of the body. This may result in a concussion, fractures, whiplash injuries causing neck/back pain and possible referred pain into the upper/lower limbs, soft tissue injuries, headaches and jaw pain.

The onset of your symptoms (e.g. pain, dizziness and swelling) may be immediate; however, it is not uncommon to feel the symptoms hours later or even days later after the injury has occurred.

Treatment After A Motor Vehicle Accident May Include:

  • Education:
    Ice vs. Heat. Advice on neck/back bracing and bite plates. Postural advice with respect to sleep, work and recreational activities. This includes type and number of pillows, mattresses, chairs, car seats, desk height, computer and lighting. Correct ergonomic positions will decrease stress on the injured soft tissues(muscles, ligaments) and joints.
  • Manual Therapy:
    Soft tissue techniques to decrease pain, release muscular trigger points and regain muscle length. Spinal/Joint mobilization is restores range of motion and function. Taping techniques decrease pain and facilitate postural control.
  • Electrotherapy:
    Pulsed Electromagnetic Therapy, Laser, Ultrasound, Interferential, Tens are used to decrease pain and inflammation and to promote healing.
  • Traction Decompression Therapy:
    Used to improve spinal mobility of the neck, back and lower back.
  • Exercise Therapy:
    A progressive exercise program to regain flexibility, strength and function. It involves retraining stability, core strength and focuses on regaining functional independence with regards to activities of daily life. It includes a home program.
  • Acupuncture/IMS:
    Has a positive effect on decreasing pain, releasing scar tissue/ painful trigger points and restoring energy flow.
  • Taping:
    Can assist in supporting the injured area thereby decreasing pain, spasm and swelling.  It can also help to improve pain-free mobility and function in the healing stages of the injury.
  • Products:
    We provide a selection of products to promote and assist with optimal healing and functional ability.
  • Shockwave Therapy: 
    Shockwave Treatment is a non-surgical, non-invasive treatment that involves the delivery of high-energy sound waves to affected areas of the body to trigger the body’s own natural repair mechanisms and stimulate healing. It is a safe and effective treatment option. The recovery period is shorter than traditional invasive surgery and the procedure eliminates many of the risks associated with traditional surgery. Generally, 3 treatments are advocated with 1 week between treatments.

Looking for motor vehicle injury (ICBC) treatment in North Vancouver, BC?

Our experienced team at North Vancouver Physiotherapy & Sports Clinic will work on treating your ICBC injuries. No user fees payable within the first 12 weeks following your accident. We will work with you and ICBC to get additional treatments approved beyond that timeframe if required. Give us a call or book an online appointment today.